Quick overview
Understand the general funding flow and how to verify a top-up or incoming transfer.
Step-by-Step
Follow These Steps
Open your account
Sign in securely.
Choose an available funding method
Use the top-up or receiving option shown in your current app.
Enter or copy the required details
Follow the exact account or transfer information provided.
Review amount and charges
Check the amount and any displayed fee before confirming.
Confirm the balance update
Verify the transaction status before attempting another top-up.
Avoid Duplicate Funding
If a transfer is pending, do not immediately repeat it. First confirm whether the original transaction completed.
Keep a Reference
Save the transaction reference until the balance update is confirmed.
Quick Answers
Frequently Asked Questions
Check the transaction status and reference, then use support if the transfer remains unresolved.
Check the current app and Schedule of Charges because methods and fees can change.
Continue with the YAP Guides
Use the next guide you need and always confirm time-sensitive account, fee and security details in the current YAP app.
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