Quick overview
Learn how to lock, unlock and review supported card controls in the app.
Step-by-Step
Follow These Steps
Open Cards
Sign in and select your card.
Review controls
Look for lock, limits or other current card settings.
Lock the card when needed
Use the lock control immediately if the card is missing or suspicious activity appears.
Review recent transactions
Check for unfamiliar card activity.
Contact support for urgent issues
Use official support if you suspect fraud or cannot control the card.
When to Lock a Card
Lock a card if it is lost, temporarily misplaced or you see activity you do not recognize. A temporary lock can reduce further card use while you investigate.
Quick Answers
Frequently Asked Questions
A card lock normally controls card use rather than closing the entire wallet, but follow the current app wording.
If the app supports temporary locking, an unlock option may be available. Do not unlock a card you believe is compromised.
Continue with the YAP Guides
Use the next guide you need and always confirm time-sensitive account, fee and security details in the current YAP app.
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