Use the correct account details and verify incoming transfers from your transaction history.
Follow These Steps
Open account details
Find the receiving details shown in your app.
Copy the correct IBAN or account detail
Use the copy feature if available to avoid typing errors.
Share only necessary receiving details
Do not share OTP codes or login credentials.
Ask the sender to verify the destination
The sender should confirm the name and account details before sending.
Check transaction history
Confirm the incoming transfer inside your account.
Receiving Safely
Account receiving details are not the same as authentication credentials. Never send your OTP or PIN to someone who says they need it to send you money.
Frequently Asked Questions
No. An OTP should remain private and is not something a sender needs simply to transfer funds to you.
Check the balance and transaction history in the current YAP app.
Continue with the YAP Guides
Use the next guide you need and always confirm time-sensitive account, fee and security details in the current YAP app.
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